Warranty


Customer acknowledges that, other than as explicitly stated herein,

OrCam does not make any representations or warranties to Customer

regarding the Product, its functions or any images it produces.

The OrCam end-user limited product warranty (the “Limited Warranty”)

covers the owner of an OrCam product against defects in material or

workmanship at the time of its original purchase, for a subsequent

period of one (1) year, and for any additional applicable legal warranty

period. Original proof of purchase/delivery is required from the owner

in order to obtain this coverage.

 

OrCam will repair or replace, at its discretion, any product that is

determined by OrCam to be covered under this Limited Warranty.

OrCam will not be responsible for conditions arising as a result of

intentional damage or misuse of the product. The owner is responsible

for the costs of shipping the product to the location specified by

OrCam.

 

This Limited Warranty is the sole and exclusive warranty applicable

to OrCam products. No third party has the authority to make any

representation, warranty, or agreement on behalf of OrCam with

respect to OrCam products. No warranty of any kind or nature is made

by OrCam beyond those expressly stated herein.

In no event shall OrCam be liable for any special, collateral, indirect,

punitive, incidental, consequential, or exemplary damages in

connection with or arising out of the use of the product.

Without limiting any provisions limiting liability under this agreement,

the limited warranty set forth herein will not apply, and the owner will

reimburse OrCam for any costs and expenses incurred in the event that:

(i) the product has been used other than in accordance with the product

documentation and terms of use or other written operating instructions

provided by OrCam

(ii) the product has been subject to tampering, misuse, negligence, or

accident

(iii) the product or parts identification labels have been removed or the

product has been otherwise altered

(iv) the product has been opened, modified, repaired, serviced,

maintained, or altered by someone other than an authorized OrCam

representative

(v) the product has been combined with software, hardware, or other

equipment not supplied by OrCam or not approved in writing by an

authorized OrCam representative

(vi) the product has been intentionally damaged or exposed to water,

heat, or high voltage

(vii) the product has been used by a person who has not completed

training by an authorized OrCam TrainerTM

 

Any parts replaced pursuant to this warranty will be under warranty for

the remaining time of the original warranty period or for ninety (90) days

from the date of repair, whichever is longer.

If you believe that your product needs warranty support, contact

support@orcam.com. You will be responsible for shipping costs.

However, if it is determined that the warranty request is valid, OrCam

will pay the total cost of shipping the repaired or replaced product.

 

ORCAM DISCLAIMS ANY AND ALL WARRANTIES, WHETHER

EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE

IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD-PARTY

RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE. ORCAM DOES NOT WARRANT THAT THE PRODUCT WILL BE

ERROR FREE OR “BUG” FREE, WILL OPERATE WITHOUT INTERRUPTION,

THAT ANY IMAGES OR SOUNDS PRODUCED BY THE PRODUCT WILL

BE ACCURATE OR THAT THE OPERATION OF THE PRODUCT WILL

BE SECURE AND HEREBY DISCLAIMS ANY AND ALL LIABILITY ON

ACCOUNT THEREOF. THIS SECTION SHALL BE ENFORCEABLE TO THE

FULLEST EXTENT ALLOWED BY APPLICABLE LAW.