FAQs.

• What is the difference between OrCam MyEye and OrCam Read?

  OrCam MyEye, the most advanced wearable assistive technology for people who are blind or visually impaired, attaches to virtually any glasses. Using Artificial Intelligence, it reads text from a book, smartphone screen, or any other surface; recognizes faces, identifies products, barcodes, colors, and more.
  
  OrCam Read is a first-of-its-kind, handheld device that instantly reads any printed or digital text from books, newspapers, smartphone and computer screens, and more. It is intuitively operated with just the press of a button. It can assist people who have mild low vision, and reading difficulties, including dyslexia and reading fatigue

• Who are the devices for?

  OrCam MyEye is suitable for all eye conditions and all levels of vision loss. The device increases independence by allowing individuals to access visual information (text, faces, products, colors, money notes) by conveying it audibly, in real-time, and offline. It will not improve a person’s vision. OrCam MyEye also requires the user to have full control over their head and hand movements.
  
  OrCam Read assists people who have certain levels of visual impairment or a wide range of reading difficulties, including dyslexia, and reading fatigue. People who have moderate to severe levels of visual impairment may have difficulties using the device. OrCam Read requires the user to be able to hear, with or without hearing aids. OrCam Read also requires the user to have full control over their hand movements. OrCam Read can also help anyone who reads large amounts of text on a daily basis, including students, professionals, etc. OrCam Read can be used in many environments and without requiring any internet connectivity.

• Are they easy-to-use?

  OrCam devices are very intuitive, with users between the ages of 6 and 100+. Easily activate the OrCam MyEye with either a pointing gesture or tapping the side of it. Easily use the OrCam Read by simply pointing and clicking. Full instructions to operate the devices you will find in our video and audio tutorials library.

• How do I purchase?

  Fill your details in the form above and click the "continue" button at the bottom of the page to begin the process. We accept secure payments via Visa, MasterCard, American Express, Discover, Diners Club, and Paypal. Please allow 4 - 10 business days for delivery.

• What is your shipping process?

  We offer free shipping worldwide. Shipping takes between 4 - 10 days depending on your location. For every step in your device's journey you will receive a confirmation email and an SMS with updates.

• Is there a payment plan available?

  Yes! Purchase your OrCam device with 12, 18, or 24 monthly installments – starting from $74/month! Select the option “Pay Monthly With Sunbit” and after a 1-minute application process, receive a flexible monthly payment plan.

• Can I return the device?

  Yes! We offer a 30-day money-back guarantee. Once you receive the device, you have 30 days to notify us that you wish to return it. Once you notify us we will get back to you with return instructions.

• Do I receive support when using the device?

  Yes! After joining the OrCam family, you will receive emails and be introduced to our tutorial resources. Our informative Help Center is always accessible through the website, and our friendly Customer Success team is at your disposal by Submitting a Case. In addition, as an OrCam user, you can join our Facebook Userspace group where you will enjoy live training sessions, advice, and tips from users worldwide!